TikTok Shop INFORM Act verification appeal
The 2026 INFORM Consumers Act requires annual re-verification of high-volume sellers. Failed re-verification pauses your storefront until you submit corrected docs.
What this violation means
TikTok requested re-verification under INFORM Consumers Act (15 U.S.C. § 45f). The documents you submitted (or missed) didn't meet the requirements.
Policy reference: 15 U.S.C. § 45f + TikTok Shop Verified Seller Policy
Evidence checklist
- Recent bank statement (last 30 days, name visible)
- IRS EIN confirmation letter (Form CP 575) or Schedule C
- Carrier statement confirming your phone number
- Current government ID (passport, driver license, state ID) matching bank account name
- Address proof less than 90 days old
Tone tips that win
- Enumerate the 5 INFORM Act data points explicitly
- Tag each document with which data point it satisfies
- Never submit a single PDF labeled "documents" — reviewers tag each separately
If the first appeal fails
INFORM Act re-verification has its own queue — not the generic appeal flow. Contact the INFORM Act compliance address in the original notice.
Related reading
- TikTok Shop INFORM Act re-verification: what to submit and what to skip
The INFORM Consumers Act now requires annual re-verification of every TikTok Shop seller. Here is what TikTok actually checks and the documents that move re-verification from failed to approved.