Your TikTok Shop product is taken down.
Get a ready-to-submit appeal in 5 minutes.
AI-drafted, policy-grounded appeal letter + evidence checklist. $19. No subscription. 7-day refund.
Free second-attempt letter if your first appeal is rejected.
Covers all violation types: IP · counterfeit · misleading claims · late dispatch · account suspension · INFORM Act · chargebacks.
Trained on policy language
Each letter cites the exact TikTok Shop policy section relevant to your violation — counterfeit, IP, misleading claims, late dispatch, INFORM Act, and more.
Tells you what evidence to attach
Most appeals lose because sellers do not attach the right documents. Every letter ships with a tailored evidence checklist.
Professional tone
Respectful, fact-based, no emotional language. The tone TikTok Trust & Safety reviewers actually respond to.
Real wins, not stock photos
We are early access. Instead of fabricating testimonials, we publish anonymized case studies after every reinstated appeal — opt-in only. See real wins →
How it works
From takedown to ready-to-submit appeal in 5 minutes.
Paste or upload your takedown
Paste the exact reason TikTok gave you, optionally drop in a screenshot. We extract the case ID automatically.
Tell us your side
Two minutes of plain English: the product, the evidence you have, your version of events.
Get your appeal + checklist
Instant PDF. Submit to Seller Center. TikTok responds in 24–72 hours.
How we stack up
DIY is free but slow. Lawyers are great but expensive. Agencies are slow.
| AppealShop | DIY | Fiverr | Lawyer | Agency | |
|---|---|---|---|---|---|
| Cost | $19 | Free | $10–50 | $300–3,000 | $500–2,000 |
| Turnaround | 5 min | hours | 1–2 days | 3–7 days | 2–5 days |
| Policy citations | ✓ exact | ✗ none | inconsistent | ✓ | ✓ |
| Evidence checklist | ✓ | ✗ | usually no | ✓ | ✓ |
| Free second attempt | ✓ | n/a | ✗ | extra fee | sometimes |
| Refund if not happy | 7 days | n/a | rare | no | no |
What you get
- Custom appeal letter (PDF) tailored to your violation type
- Evidence checklist — exactly what to attach and where to get it
- Escalation path if the first appeal is rejected
- Free second-attempt letter with a different angle if your first appeal fails
- Editable on the success page — tweak names, dates, SKUs before submitting
- Email support — reply for follow-up help
"We are an authorized reseller of [Brand] since [Date]. The flagged listing represents authentic merchandise sourced directly from the brand's North American distributor…"
- Authorized Reseller Agreement
- Supplier invoice
- Product comparison photos
- Brand contact reference
More tools for TikTok Shop sellers
BanShield
Free previewPre-listing compliance scanner. Paste your draft listing → AI scores risk per TikTok policy category and proposes safer copy.
Try BanShield →Chargeback letter
$19Buyer initiated a chargeback? Generate a representation letter you submit in Seller Center within the 7-day window.
Start chargeback letter →Case studies
FreeAnonymized success stories from AppealShop customers — see the violation type, the angle, and the evidence that won.
Browse wins →Simple pricing
Pay-as-you-go or unlimited monthly. Cancel anytime.
One Appeal
- Custom appeal letter (PDF)
- Evidence checklist
- Escalation guide
- Free second attempt if first fails
- Email support
3-Pack
- 3 appeal letters
- Use over 90 days
- Same evidence checklists
- Same free-second-attempt promise
Unlimited
- Unlimited appeals
- BanShield pre-listing scanner
- Priority queue
- Direct email support
- Cancel anytime
Agency plan
For multi-shop sellers + agenciesUnlimited appeals across up to 10 shops, named account manager, BanShield + Chargeback included. Get 10% off every line item with a referral code.
$149 / month
Frequently asked
Is this a scam? How do I know it works?
AppealShop is a software tool, not a service that takes your account credentials. You always submit the letter yourself in Seller Center. We never log into your TikTok account or ask for your password. Your inputs are encrypted in transit, deleted after 30 days, and never shared. 7-day refund if you are not satisfied.
Will TikTok punish me for using AI to write my appeal?
No. TikTok evaluates appeals based on the evidence and policy alignment, not whether a human typed every word. Sellers have used templates, lawyers, and consultants for years. Our letters are professional drafts you adapt and submit — the same as if you hired a freelance writer.
Does this guarantee my product comes back?
No. The decision is always TikTok's. Our service prepares the strongest possible written appeal for your specific case. If the first appeal is rejected, you get a free second-attempt letter with a different legal angle.
What if the appeal does not work?
Free second attempt with a different angle, or full refund within 7 days, no questions asked.
How long does TikTok take to respond?
Usually 24-72 hours. IP and counterfeit cases can take up to 7 business days. Tier-4 / permanent deactivation appeals can take 7-14 days for human review.
What violation types do you cover?
IP infringement, counterfeit, misleading claims, prohibited products, late dispatch (LDR), Shop Performance Score, customer service violations, Tier-4 violation points (permanent deactivation), INFORM Act re-verification failures, and chargebacks. If we cannot help your case, we refund.
Is this legal advice?
No. AppealShop generates a professional draft based on your inputs. You submit it yourself and retain full control. For complex cases involving significant financial exposure, consult an attorney.
Do I need to upload sensitive info?
Just the takedown screenshot and product details. Card details are handled by Stripe and never reach our servers. Submission data is deleted 30 days after delivery, or anytime you request from your dashboard.
Don't lose another day of sales.
Every day offline costs the average TikTok Shop seller hundreds in lost sales. Five minutes and $19 to get back online.